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Questions and answers

Can a current account be opened in your bank with the interest accruing on its balance amount?

The accrual of interest on customer account balance amounts has been stopped in our bank but, at the same time, we have the rather flexible deposit products, please check here http://www.unibank.a...z/?tid=36&id=60


What discount cards does your bank offer?


The holders of practically all the Visa and MasterCard International plastic cards use the through-the-year discounts of dozens of retailers and merchant networks in Azerbaijan. Right now, the Unibank Discount Club has 100 partners. Keep updated on new additions to this list at our website.
  


I would like to find out if I can borrow an unsecured loan in the amount of AZN 4,000 (while my official salary is AZN 500) and what your interest rates are like. 


The unsecured consumer loans are given in the amounts of up to AZN 10-12 thousand in our bank, under 26-30% annually. But the scoring system of Unibank firstly homes in on the monthly incomes confirmed by the customer in each given case. In your case, we can look at an unsecured loan in the region of AZN 1,000. If the loan that you want is associated with a small business or a flat refurbishment and/or purchase of furniture or a car, then the amount, the interest rate and the maturity period can be revised on condition that there will be the security of a kind (real estate, precious metals, a car, etc.).


What is the most beneficial money transfer option? I have this case: I need to transfer my IT services and software sales returns starting at USD 20,000 per month. How much would I have to spend on cash withdrawals from my account if I opened an account in your bank and had the money channelled to it? The transfers would be every month. 


Since you intend to provide commercial services by means of your bank accounts and the funds would be transferred to you specifically for this purpose, our Bank would suggest an account for business operations (without creating a legal entity). To open such an account you will please present us with the following documents:
 

1. The account opening application;
2. The notarised copy of the TIN registration document (the certificate issued by the relevant tax authority); 
3. The original duplicate certificate (per account) issued by the relevant tax authority (submitted to the Bank electronically at present);
4. The notarised signature and stamp samples (2 of each);
5. Your ID;
 

Our tariffs are as follows at present: 

The current or additional current account opening – AZN 10 
The cheque book – AZN 5 
AZN transfers within the country – 0.2% (min. AZN 1 - max. AZN 70) 
FX transfers within the country – 0.12%, min. $10 - max. $100
Outbound international money transfers – 0.5%, min. $20
 


I need to open a card account and put money (USD) in it and then use it abroad. Friends told me that Visa Electron is not so very comfortable in such cases and so I am thinking of ordering a Visa Classic card. How much is this card in Unibank? 


When you order a card you open a card account in our Bank. For overseas transactions we would indeed recommend Visa Classic as more functional than Visa Electron. It will take you 2 days to complete the order; the card is given free of charge. You only have to make the insurance deposit in the amount of AZN 50
 


I hire-purchased a car via Unibank and my monthly payback equals AZN 479. Will the loan interest rate be reduced if I pay more, say, AZN 1,000? Also, I have the list of paybacks; will it be adjusted every time? 


To be certain, you would benefit from paying more than your mandatory monthly payback because your interest debt would be reduced considerably in view of the fact that the larger portion of your payback will make the principal amount that you owe to the Bank smaller. If you are confident of your financial resources then you can agree on a new repayment schedule with the loan inspector.


Does your Bank have a branch or an outlet near the Hazi Aslanov Underground? 


Unfortunately, we had to shut down our branch near the Hazi Aslanov Underground so, our Ahmedli (No. 19) Branch is your next best convenience; it stands right next to the bus stop right after the Ukraine Place, at 33, M Hadi Str.. Please, be advised that the Ahmedli Branch of Unibank works from 9.00 in the morning to 9.00 in the evening on the weekdays and from 10.00 in the morning to 4.00 in the afternoon on Saturdays.


Could you tell me what advantages come with the AL Kart? 


The AL Kart Project is quite popular for a number of reasons: first, the grace period that can be as long as 35 days (depending on when you drew your money down from the card account); second, the beneficial interest rate and the simpler requirements of the Bank to the borrowers. The minimum amount required by the Bank is AZN 200 now. Another advantage is that by using the Al Kart you join all the discount programmes of the approximately 100 companies that are members of our Discount Club.


Hello, I am into repaying the car loan for two years yet. Can I settle the remaining about in bulk right away? And if I did, would I have to pay the same interest or would I get relieved of this? 


Depends on the terms and conditions of your car loan contract. Either way, you would be better of repaying the loan prematurely because the Bank would reconsider the interest schedule for your benefit in this case. Please, contact the manager of the branch where you borrowed your car loan.


I want to buy a private house on mortgage. Could you please tell me what I do, or, rather, what sequence of steps I should go through? Where do I start? Do I find a house and contact the bank, or the other way around? 


Unibank is one of the on-lending agents of Azerbaijan’s Mortgage Fund that refinances the housing loans. To our mind, you should first evaluate your capacity if you are going to borrow a mortgage loan. As soon as you decide what type of residence and, more importantly, what price you can afford and will need, please, get in touch with us. At this stage you will have your desire to borrow the loan from the AMF will be registered; then, the income, family composition and mortgage documents will be requested from you. From the moment of your contacting the Bank you will have about 2-3 weeks in which to concretise all the mortgage parameters and, first and foremost, the parameters of the specific real estate you want to hire-purchase. Remember, the whole procedure will require patience and the strict observation of the requirements of the AMF and of the Bank. It takes 6-7 weeks from your application’s date on the average; this will include 10 working days spent checking the documents at the AMF. Besides, the mortgage is evaluated, documented and insured.


My question is about borrowing a loan with non-standard conditions. I worked shifts in Libya and during that period I bought a countryside house on the instalment payment condition. I had to leave my job in Libya because of the well-known developments there. I have AZN 15,000 to pay yet for my countryside house. Right now, the company prepares to post me to another country and so I am planning to borrow AZN 10,000-15,000 from your bank. I can offer my flat as a security and I undertake to repay this new loan within a year.


To make any decision related to any loan, our specialists need to meet with you for discussions, for example, about the option to borrow a secured loan. The only additional condition to your non-standard situation will be the presence of a guarantor with the confirmed income who the Bank would be entitled to contacting on the loan repayment matters during your absence from the country.


Hello, how do I ask the bank employees to extract my card from the ATM? Please, give me the contact number so I can solve this quickly.


In such situations call our specialists at 050 235 7870. On the weekdays including Saturdays (until 16:00) you can also call us at (012) 117 extension 2234.


I have had a deposit account in Unibank since January 2010; I was going to collect the money together with the accrued interest in one year but I left it for the second round. Now the situation is such that I need a portion of that money. How can I get it without losing the interest returns?


If you have your deposit extended officially, then, this is a term deposit in which case the Bank will have to reduce the interest rate if you withdraw a certain portion of your deposited amount prematurely. In any case, it is best to clarify all details by phone (012) 117 or by checking the webpage about the retail deposits in Unibank
http://www.unibank.a...z/?tid=36&id=60


How long does it take Unibank to say “yes” or “no” about the mortgage application providing that the customer has submitted all the required documents? And how much time is given in which the flat should be found?


Given the application queue, each customer can get the positive or the negative response from the Bank’s official during the calendar month providing that all the necessary documents have been submitted duly. The borrower must find the flat in no longer than one month.


What insurance agency is preferred for life and work ability insurance of the borrower and for the mortgage object insurance? And how much will such an insurance facility cost me if I want to borrow AZN 50,000 for 15 years?


You can contact any company in the list of the insurance companies authorised to insure mortgage loans. The insurance premiums vary from 0.50 to 0.60 per cent of the flat’s price and in many respects depend on not the amount of the loan but the value of the collateral. Therefore, please, determine this amount with the representatives of the specific insurance company that you will choose.

OK, thanks, let’s wait for a call from the bank. As a matter of fact, I meet all the above-said criteria, I have a credit card from another bank but the amount is small, smaller than my salary, I think there won’t be any problem...


Another question – what card does your bank issue? And can I supplement the account myself and use the card abroad? That is, if I am given 2,000, can I add more money to that?


We’d suggest you should order another plastic card for this purpose and if necessary you can settle and/or supplement these accounts using the card-to-card facility or the Internet Bank (ours is free of charge and its functionality is being expanded currently). Please, do not forget that all the card holders of Unibank are members of the Discount Club that already covers about a hundred boutiques, salons, restaurants, hotels, merchants and retail networks - 
http://www.unibank.a.../?tid=36&id=148


I would like to find out about the loans because we are planning a small refurbishment in my flat. We have a deposit account in Unibank, so, can I borrow a loan if my track record is 3 months?


Of course you can. Normally, our Bank offers its customers loans secured with deposits that account for up to 90% of the deposit amounts. At the same time, the refurbishment loan procedure that pertains to your query depends on the amount requested, the work cost-estimate and the confirmed income of the prospective borrower. Even certain repayment grace arrangements are possible during the first months of the loan term. The main conditions are here - 
http://www.unibank.a...36&id=59#remont


After I have made a payment using your Internet Bank System, do I submit the hardcopy version of the payment order to the bank?


The Internet Bank System was implemented at our Bank specifically to provide our customers with the remote services. No hardcopy payment orders are required when you make payments in our system. Please, read the details of this at our webpage 
http://online.uniban.../ru/tour1.shtml


Please, tell me how much money one has to put in the “accumulation” account in order to be eligible for a plastic card? In a nutshell, what are the differences between the Accumulation, Term and Progressive deposit classes? If I opt for the Accumulation deposit, can I withdraw the money only at the end of the term or will I be able to do this at any moment?


Unless you exclude money withdrawals, the Progressive Deposit is your best option because its essence consists in that the deposit holder is offered the progressive interest accrual scale. At the same time, the Accumulation Deposit is the most social one because its minimum deposition amount is AZN 50 right now, while the supplementary amounts required for the addition of the bonus 2% annual interest rate must equal AZN/EUR/USD 10 per month. In case of premature withdrawal you will lose interest-wise in comparison with the other deposits, though. The Bank will only give the free plastic card to the holders of the Term class deposits. The minimum Term Deposit amount is AZN/USD/EUR 500.


Can one get a credit line on a card with the deposit serving as a security?


The credit lines of the Bank secured with deposits of the borrowing customers account for up to 90% of the deposited amount. You can learn the details (depending on the deposit class and term) by calling us at 117.


Do you have GBP cards? How much does a Classic cart cost, for example? That is, do I have to pay any service fees or will this card be free just like the USD and EUR cards?


We have the GBP cards. Visa Electron costs £10, Visa Classic is £15+£50 as the insurance deposit. This is the fixed charge regardless of the effectiveness term of the card that you will be getting.


What documents must be submitted to the bank for an individual entrepreneur to open a current account and how much will the whole procedure take?


The entrepreneurs doing business without creating a legal entity must have their TINs, must fill in the account opening application (one counterpart per account class requested) and submit two notarised samples of their signatures, the duplicate certificate of the local tax authority (one per account) and the ID (may not be overdue) to the Bank for an account to be opened. The whole process may take 2-5 working days.


Tell me, do you give mortgage loans under 4% annually to the people who have the social benefits? What documents are needed for this?


The specific feature of a mortgage loan application for the people who have the social benefits is only that the Bank needs the documents confirming the eligibility to the discounted rate (4% annually). The maximum amount of such a loan is AZN 35,000; the longest loan term is 360 months depending on when the borrower will reach their pension age.

 
 
 
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Contact information
Azerbaijan Republic, 
Baku, AZ1022,
Rashid Behbudov str., 55
Phone: (99412) 498 22 44
Fax: (99412) 498 09 53
Telex: 142460 UNIBK AI
E-mail: bank@unibank.az
Web: www.unibank.az
S.W.I.F.T. UBAZAZ22
INN 1300017201




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